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Whether you are starting a new brand, improving your business identity, or promoting your services, we are here to help you achieve your creative goals.
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We would love to hear about your project. Reach out through any of the channels below or fill out the form, and we will get back to you within 24 hours.
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Common Questions
Frequently Asked Questions
What is your typical turnaround time?
Turnaround times vary by project scope. Simple graphics can be delivered within 24-48 hours, while comprehensive brand identity packages typically take 1-2 weeks. We always discuss timelines upfront and keep you updated throughout the process.
How do you handle revisions?
We include up to 3 rounds of revisions in every project to ensure you are completely satisfied with the final result. Additional revisions can be accommodated at a nominal fee. Your satisfaction is our priority.
What file formats do you deliver?
We deliver all industry-standard formats including high-resolution PNG, JPEG, PDF, SVG, and source files (AI, PSD, INDD) where applicable. Video projects are delivered in MP4, MOV, or any format you require.
Do you work with international clients?
Absolutely! While we are based in South Africa, we work with clients across Africa and internationally. We communicate via email, WhatsApp, video calls, and any platform that works best for you.
What is your payment structure?
We typically require a 50% deposit to begin work, with the remaining 50% due upon completion. For larger projects, we can arrange milestone-based payments. We accept bank transfers, PayPal, and mobile money.
Can you help with ongoing brand management?
Yes! We offer retainer packages for clients who need ongoing creative support. This includes monthly social media content, regular design updates, and priority turnaround times. Contact us to discuss a custom retainer plan.